Office Policies

Payment of your estimated portion is due at the time services are rendered, such as your annual deductible and/or percentage of the treatment not covered by insurance. As a courtesy, we will gladly contact your insurance in order to provide an estimate of your patient portion. However, we cannot guarantee the payment of insurance benefits, nor can we provide 100% accuracy of this estimated amount since many factors are involved that determine these costs. Keep in mind that many insurance companies base their quoted percentage of coverage (i.e. 100%, 80%, 50%, etc.) on their own fee schedule, which may result in a balance due higher than expected. Should an outstanding balance due result after your insurance company processes your claim, you will then be sent a statement. Payment in full is due by the date printed on the statement. Our policy does not allow partial payments. If a credit balance should result after insurance processes your claim, a refund should be issued to you.

All dental services rendered, whether or not covered by insurance, are ultimately the financial responsibility of the patient. We give your insurance company 60 days to remit payment. If there is still no payment after this time, in order to keep your account current, you will be financially responsible for 100% of the outstanding insurance claim. A statement will be sent to you, and payment in full will be due on the date printed on the statement. It is the responsibility of the account holder to follow up with their own insurance company regarding the non-payment of a claim. Should our office eventually receive a payment from your insurance after it has been paid by you, a refund will be issued.

Payment in full is expected at the time services are rendered. We accept cash, check, VISA, AMEX, Discover and MasterCard. If payment is made with cash or check, a 10% discount is provided. If payment is made with a credit card, a 5% discount is provided.